Privacy Policy

Effective Date: 22.07.2025
Last Updated: 22.07.2025

At LearnerBee, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, visit our website, or communicate with us.

1. Who We Are

LearnerBee Ltd is a UK-based learner recruitment agency. We work with training providers and education institutions to connect learners with courses, apprenticeships, and skills programmes.

Registered Office: LearnerBee Ltd, 1 Water Vole Way, Doncaster, DN4 5JP

Email: hello@learnerbee.co.uk

2. What Information We Collect

• Contact details: Name, email address, phone number.
• Learner information: Age, location, eligibility (e.g. employment status, education history).
• Application data: Courses you apply for, learning interests, supporting documents.
• Technical data: IP address, browser type, usage patterns on our website (via cookies and analytics).
• Marketing preferences: Your communication choices.

3. How We Use Your Data

• Match you with suitable training providers and courses
• Support your application and learning journey
• Communicate updates about opportunities or eligibility
• Comply with funding and regulatory requirements
• Improve our website and services
• Send marketing emails (if you’ve opted in)

4. Legal Bases for Processing

Under UK GDPR, we process your data on one or more of the following bases:

• Consent (for marketing communications)
• Contractual necessity (e.g. to process learner applications)
• Legal obligation (e.g. compliance with funding bodies)
• Legitimate interest (e.g. improving our service or preventing fraud)

5. Who We Share Your Data With

• Training providers or education partners (to support your application)
• Regulatory or funding bodies (as required by law)
• Service providers (e.g. CRM, email platforms, cloud storage)
• Professional advisers, auditors, or legal authorities if required

We never sell your data to third parties.

6. Data Storage and Security

Your data is stored securely using encrypted systems and password-protected platforms. We follow industry best practices to protect it from unauthorised access or misuse.

We retain data only as long as necessary for the purposes we collected it for, or as required by law (e.g. audit and compliance periods).

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing at any time
• Object to or restrict certain types of processing
• Request data portability

To exercise your rights, email hello@learnerbee.co.uk.
If you are not satisfied, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Cookies and Analytics

We use cookies to improve your experience and analyse site traffic. You can manage your cookie preferences in your browser settings.

9. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the updated effective date.

Questions?

Contact us at hello@learnerbee.co.uk if you have any questions about how your data is used.